Businesses get into trouble when they reach the stage when even the simplest of procedures become complicated. Your systems, instructions, training, and procedures should be simple and clear. Every business needs Clarity.The more simple you make a task the easier it is to understand and the less chance there is of somebody giving you an excuse. One of the essential elements of a winning team is that it be totally excuse-free. Communicate a task in a complicated fashion and you provide the person to whom you allocated the task with a gold-plated excuse not to carry out the task.
January 17, 2012
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